I had a massive house fire in April and was extremely weary of the restoration and rebuild process, as it happened to my first home. Finding a company that did both the restoration and rebuild was important to me. I met with a few different companies, but Dry Patrol really stuck with me. The crew was very professional, and the project manager, Dave, was extremely kind and compassionate to work with. He was readily available during any situation. Even Andrea, in the office, was very flexible and worked around my crazy night shift hours to make things happen. They provided bi-weekly check ins and updates, and promoted safety as the number one priority. By the end of the project, they almost felt like family! Dry Patrol went above and beyond the call of service. I will forever recommend them for any services they offer, and feel confident you'll love them too!!
Jordan did a really good job. Was very informative, polite and listened well. He was able too answer all of my questions and concerns. He answered my initial after hours call and was able too let me know what time he could be out the next morning, since I decided that I didn't want to pay the after hours fee. His 5 years with DryPatrol shows; he was with someone prior to DryPatrol.
The workers were very responsive when I had a flood in my home on a Sunday morning. Cody, Austin and Mike were very polite and professional as they provided the equipment and services for the next several days. Also the office manager named Andrea was very polite and provided excellent customer service. My plumber recommended I call Dry Patrol to help solve my water problem. I am highly satisfied with Dry Patrol. Thank you very much!
Everyone I had contact with was informative, courteous and friendly.I could not be happier with the entire process.
Called when they would say they’ll call, got there when they said they got there, price was around the estimate given. Fantastic job!
